• Previous leadership experience as a Director & Chief Engineer, minimum 8 years experience.
• Computer literate in Microsoft Window applications required
• Engineering degree or related discipline preferred
• Proven ability to handle multiple complex projects with a focus on results
• Excellent communication and organizational skills
• Strong interpersonal and problem solving abilities, offering sustainable and scalable solutions even in challenging situations
• Highly responsible & reliable with exceptional attention to detail
• Ability to work cohesively as part of a team
• Ability to focus attention on guest needs, remaining calm and courteous at all times
• Ability to comprehend complex processes and apply them effectively to unique scenarios.
• Skilled in simplifying complex concepts and implementing process improvements that enhance operational scalability.
• Comfortable working both independently and collaboratively in a fast-paced, project-oriented environment.
• Strong negotiation skills to work with partner teams, establishing clear responsibilities and alignment.
• Proficiency in knowledge management, creating user-friendly work instructions, and educating others on processes.
• Data-driven mindset, capable of leveraging and analyzing data to inform decisions and strategies.
• Excellent analytical skills to translate data into impactful insights and recommendations.

• Must have completed Grade 12
• Must possess outstanding guest services skills, professional presentation and sophisticated communication skills
• Proficient in the English language (verbal & written), second language is an asset
• Must be able to handle a multitude of tasks in an intense, ever-changing environment
• Must be flexible in terms of working hours.
• Must be physically fit.
• Must have good knowledge of beverages and cocktails
• 2-3 years prior experience as Barman/Head Barman
• Leadership capability is essential

• Bachelors Degree in Finance/Accounting
• Previous hotel accounting experience (Minimum 3 years preferred).
• Computer proficiency (Microsoft Office applications) required
• Familiarity with Opera & Sage Systems
• Strong analytical, strategic and tactical abilities.
• Team spirit and good attitude
• Flexiability and resourcefulness
• Good communication skills and active listener
• Know how to manage priorities and have an ease of adaptation, ability to organize your time

• Excellent verbal and written communication skills.
• Excellent interpersonal, negotiation, and conflict resolution skills.
• Excellent organizational skills and attention to detail.
• Strong analytical and problem-solving skills.
• Ability to prioritize tasks and to delegate them when appropriate.
• Ability to act with integrity, professionalism, and confidentiality.
• Thorough knowledge of employment-related laws and regulations.
• Proficiency with or the ability to quickly learn the organizations HRIS and talent management systems.
• Experience in employee relations, including conflict resolution and conducting investigations.
• Excellent interpersonal skills.
• Strong organizational and time management skills.
• Demonstrated ability to develop and implement HR programs and initiatives.

Education and Experience:

• Bachelor’s degree in Human Resources, Business Administration, or related field required.
• A minimum of five years human resource management experience within the hospitality industry preferred at Direcorate level.
• Previous work experience internationally would be advantageous.

• Diploma or Degree from hospitality or related field preferred
• Minimum 2 years relevant experience in luxury hotel with at least 1 year at a supervisory level
• Excellent written and communication skills in English and ability to communicate in a second language
• Good technical knowledge of Heart of House and Guest Services Operations
• Knowledge in supervisory functions like staff rostering, room assignment, requisition order, basic training, and coaching
• Effective multi-tasking and time management skills
• Knowledge and experience in problem solving
• Has knowledge of Opera (PMS) or related operating system

• Must have completed Grade 12
• Must possess outstanding guest services skills, professional presentation and sophisticated communication skills
• Proficient in the English language (verbal & written), second language is an asset
• Must be able to handle a multitude of tasks in an intense, ever-changing environment
• Must be flexible in terms of working hours.
• Must be physically fit.
• Must have good knowledge of beverages and cocktails
• 2-3 years prior experience as Barman/Head Barman
• Leadership capability is essential

• Previous guest facing customer service experience required in the last 3 years
• Food and beverage or retail experience.
• Previous Point of Sale System experience an asset
• Open Table experience an asset
• Self‑motivated, with the ability to make effective decisions
• Excellent communication and organizational skills
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable
• Ability to work well under pressure in a fast paced environment
• Ability to focus attention on guest needs, remaining calm and courteous at all times
• Ability to work cohesively with fellow colleagues as part of a team with minimum supervision
• Ability to focus attention on guest needs, remaining calm and courteous at all times
• Proven ability to work efficiently in a demanding and fast paced environment
• Strong work ethic, highly responsible, reliable and the ability to work shifts, extended hours including evenings, weekends and public holidays is required
• Grade 12 or related qualification is essential